Privacy Policy of BookTopDesk

Address: 2000 69 St SW, Calgary, AB T3H 4V7, Canada
Phone: +1 403-531-5875
Email: info@booktopdesk.com
Business Number (BN): 204394857

1. Introduction

This Privacy Policy explains how BookTopDesk collects, uses, stores, and protects personal information related to the use of our digital bookkeeping services in compliance with Canadian and international privacy laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect personal details such as name, contact information, billing details, company name, and other data necessary for providing bookkeeping and administrative support.

3. Purpose of Data Collection

The information gathered is used to manage client records, provide professional bookkeeping services, communicate with clients, process payments, and ensure regulatory compliance.

4. Legal Basis for Processing

Data processing is based on consent, contractual necessity, or legitimate business interest under applicable privacy regulations.

5. Data Storage and Retention

All collected information is securely stored within Canada or trusted international servers under strict confidentiality standards. Data is retained only for the duration required by law or the purpose for which it was collected.

6. Disclosure of Information

BookTopDesk may share limited personal data with service providers that assist in operations, such as accounting software or IT support, under confidentiality agreements. No data is sold or disclosed for unrelated purposes.

7. Cookies Policy

Our website may use cookies to improve user experience and analyze site performance. Cookies are small files stored on the user’s device. Users can adjust browser settings to decline or delete cookies at any time.

8. Use of Analytical Tools

Anonymous analytical data may be collected to monitor website traffic, optimize content, and ensure usability improvements without identifying individual visitors.

9. GDPR Compliance

Under the GDPR, users have rights regarding their personal data, including access, rectification, erasure, restriction, and portability. Users within the European Economic Area may contact us to exercise these rights via info@booktopdesk.com.

10. Data Security

We apply appropriate administrative, technical, and organizational measures to protect information from unauthorized access, alteration, or disclosure.

11. Third-Party Services

Our digital bookkeeping platform may connect with third-party tools. Each third party maintains its own privacy practices, and we recommend reviewing their respective privacy policies.

12. International Data Transfers

When data is transferred outside of Canada, it is done under legally approved safeguards that ensure equivalent protection of personal information.

13. Children’s Privacy

Our services are directed to professional clients and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

14. Data Subject Rights

Users have the right to request access to their personal data, correction of inaccuracies, or deletion when appropriate. Requests can be submitted to info@booktopdesk.com.

15. Changes to This Policy

This policy may be updated to reflect legal, operational, or service changes. Continued use of our website and services indicates acceptance of the revised version.

16. Contact Information

For privacy-related inquiries or to exercise any rights described in this document, please contact BookTopDesk at the address or email provided above.

17. Consent

By using our website or services, users acknowledge that they have read and understood this Privacy Policy and agree to the collection and use of their information as described.

18. Data Breach Notification

In the unlikely event of a data breach affecting personal information, affected individuals will be informed in accordance with applicable Canadian privacy laws and GDPR requirements.